i'm not working at the moment either.
you do have to fight for it - they first told me i hadn't earned enough in the last 3yrs to be eligible, but i argued that that's exactly why i need the help getting back to work! i asked where else you're supposed to go when you're at rock bottom if not them/this, and mentioned the good old discrimination word. they're now organising an assessment date. they may well find other reasons to reject me (rejection is the DWP way, after all), but I'm pushing as far as I can go.
I have a bit of occasional support from someone at our local grassroots Autism group. if you can find your local group (you can ask CAB, or google) they will know this process and be able to guide you through it and stand up for you during assessments etc. it makes a huge difference. i'd have given up on PIP too if it weren't for them.
worth mentioning - fortunately they're preferencing email comms these days over phonecalls because they're working from home, so you get a papertrail (and you can request that as a reasonable adjustment anyway... not that they always listen). you can record the phonecalls, but it's not legal unless they have granted permission, and they never grant permission. if you have an assessment you can request it be on zoom and not via phone, and when I do mine I'll ask that they record it (you can see a little red light in the top left corner of the zoom when they are recording), and you can ask for a copy of the video after. highly recommend keeping all the records you can. we have a great legal centre up here who take on DWP rejections, so building your casefile is always wise (tho deeply depressing that we have to plan for a discrimination suit/legal protections).
also noting that the individuals at A2W don't have to have any special training, despite working with disabled/vulnerable people, so don't expect them to know anything or be sensitive to your condition/needs. and also that there are a lot of good people who work at DWP simply because they know how bad the system is and want to help us navigate it, so i always try to bear in mind that they are mostly trying to help, just hamstrung by the system. don't hate the player, hate the game
I had a friend in England who has done it, and got paid work but I wasn't too sure if there was something else there, too. As he has his mum fighting his corner to help get something beneficial.
Yeah...I know what you mean about digging through traumas, I had an awkward moment with Prince's Trust regarding that. Thanks for the link, it seems like it's more for people working at the moment, but if I'm lucky and get something I'll give it a go.