i've been pelted around a similar tennis game for years, too.
i've repeatedly been on waiting lists for psych support, explaining multiple complex needs and that CBT isn't helpful, that I need ND and trauma centred therapies. pretty clear, you'd have thought.
i repeatedly got to the 'start of therapy' (approx 8months wait each time, where i'm struggling w/ addiction/suicidal ideation... but yknow, no biggie...) to find that it wasn't the start of anything, just an assessment... and each time: oh look, "your needs are too complex, we only offer CBT".
when I say "did you read the [extremely detailed] application notes?" they say "oh, yes, I see that now". like they hadn't even looked at it... and it took me ages and caused me pain to go into that much detail each time. plus they ask you to explain your traumas and then say 'can't help, you can go now', leaving me to put myself back together again afterward.
i eventually stopped going to the assessments. pretty sure i'm now listed as 'someone who rejected the offer available'. a troublemaker who refuses help. lol.
honestly surprised they haven't offered me a wheelchair, since "hey you're disabled, so here's some disability support".
it's literally insane. and yet we are the 'insane' ones.
one GP a few years ago walked out of the room when I was in crisis begging for help after my mum died (so many multiple needs here...) because i was homeless and she refused to accept me as a patient without a fixed address (i've since found out that's illegal). and last year my GP at the time (after 2/3 rounds of the waitinglist>CBT game) actually said "there's nothing we can do for you". end of. like, if i hobbled into a surgery with a leg hanging off, i wouldn't expect them to have the resources to do the surgery right there, but i would expect them to refer me to the people who could deal with that. yet that's what we do with mental health... watch people's legs fall off and mildly shrug 'oh well, not my problem. nothing we can do. you probably made your own leg fall off just to be dramatic about it all'.
there's zero trauma support in salford at all, and they just accept that as fine. and now the CCG is asking me to be involved in forums and stuff because 'my input is valuable to them'. they all sit in safe, stable, paid jobs while we go thru hell, and are expected to 'fix' them... unpaid, and un-resourced.
drives me NUTS! how are we supposed to be strong enough to fight their unjust systems when they persist in pushing us back down?
logic, anyone????